Wednesday 25 March 2015

Exploring states, transitions and implementing user feedback

1. Home screen state

The home screen state is the track list as we want to encourage the user to select their walk before they go on the walk. In the first mockup (on the right), the alert and emergency tools could only be accessed by selecting the three dot drop down on the top right. During user testing we got feedback that they weren't sure where to go to get to the emergency section as it was hidden. We've pulled the alert icon out of the drop own and added it to the home screen as a floating button on the bottom right. This means that the user can get to this section in one click rather than two. 




2. Experimenting with iOS UI guidelines

We want to incorporate some of the iOS UI and guidelines as we feel that they are familiar to our users, therefore don't complement the navigation of the app in a stressful situation. In our first mockup, we tried the 'list UI' from iOS 8, however realised that this was the incorrect use for this UI as it is reserved for lists rather than confirmations/modals. We revisited the UI and found the correct iOS 8 UI for our situation which is shown in the second image.


Incorrect iOS guidelines




Correct iOS guidelines



3. Exploring placement and design of caution/warning section
We want the user to be able to see any warnings or caution areas before/during their walk so that they can be prepared to encounter them. We first had this as it's own menu in the top left of the track screen, however user feedback was that it wasn't entirely clear what/where it was. Instead it was suggested that we bring it down to the nav UI in the centre of the screen with the other icons. It was raised that the user felt this had equal importance to the other sections, so felt that it belonged in that group.


Original



Revised with user feedback




4. Main navigation UI

We had some mixed feedback about the menu nav and UI of our app. Some thought they the drop down hover was too small and were afraid that they would accidentally tap the wrong one or that their thumb was too big. We experimented by bringing in a more modal nav UI where the nav slides in from the right. The feeling however was that this was too big and not in line with the style of the rest of our app. In the end we opted to increase the size of the drop down so that it is more accessible.






4. Selected track nav


Once the user has selected the app, there is quite a bit of information that we would like to communicate. We feel that the best way to do this is by having a secondary nav where the info can be accessed by swiping the bottom of the screen. This keeps the information really clear as it gets full priority when selected, rather than cramming all the info together on one screen/state. We went through a couple of design tweaks to get the best solution.







5. Ability to add a walk from the track list

One of the feedback was that the user wanted the ability to add a walk to their journey from the track list rather than having to click in each time. We've added an 'add' button to facilitate this.

Original



Revised





6. Improved navigation


We decided to revisit the navigation we were using the the My Track page as we felt that it was in not a very friendly user spot. We also wanted a way to incorporate the main menu nav into this navigation to make it accessible any time. Consistency is important so we wanted to create a menu navigation that could be carried across the entire app, and added the medical ID. We also played with scale and adding filled icons rather than outlined strokes.

Large scale/buttons



Smaller scale/buttons 






7. Tweaks to the weather section

We made some tweaks to the weather section by adding some more heavy weighted icons and altering the hierarchy slightly, getting rid of some of the distraction and clutter.










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